Change is inevitable and we embrace it
It gives me great pleasure to welcome you to the revamped Zain Group website. These are exciting times at Zain and I hope this modernized portal creates an opportunity for our valued visitors around the world to learn more about our leading-edge operations, products, strategies, and values. I also look forward to motivating interactions with people interested in receiving the latest news and updates about our company.
The telecom sector is one of the most dynamic in the world. The need to modify and adapt is continuous. At Zain, we enjoy this opportunity, as it brings out the best in us, striving to provide our valued customers with our greatest efforts at all times. We are motivated to remain an innovative market leader, surpassing our customers’ expectations, and inspiring the communities in which we operate.
The region is currently undergoing significant change, and as a leading telecom conglomerate operating in eight markets in the Middle East and Africa, it is clear our responsibilities extend beyond the horizons of offering just mobile communications services. We look to support communities we serve in many different ways, while always ensuring the deployment of leading-edge technologies.
Zain has played a pivotal role over the years in helping to facilitate such developments; alongside the growth in mobile broadband and the impact it is having on businesses and communities across the Middle East which is a source of pride for us.
We are a company of the region, from the region, and for the region, with over 6,000 Zainers employed across markets today – listening, implementing, and innovating so as to fulfill Zain’s brand promise of ‘A wonderful world’.
We are also in the middle of undertaking some key strategic changes within Zain that will improve our customer service, streamline our operations further, extend efficiencies, and maximize our areas of competence. I look forward to revealing these exciting developments in due course, and our website will remain the ideal source of updated information.
We thank our customers for having shared our incredible journey thus far. We look forward in continuing to serve and engage with them as well as other stakeholders in the future. Zain is a success story that would not be possible without the contribution of stakeholders. We appreciate the ongoing support received from those who are interested in Zain’s activities and pledge to continue in our efforts to exceed expectations.
Thank you for taking the time to visit the Zain Group website and I wholeheartedly welcome any constructive feedback you may have.
Zain Group CEO