Customer Numbers (2007 to 2010)
All figures represent active customers, those who have made a chargeable event within a 90 day period
Customer base per country as of December 31, 2010
|
Country |
Active Customers |
Growth (%) |
|
|
|
2010 (000s) |
2009 (000s) |
|
|
Bahrain |
500 |
662 |
(24%) |
|
Iraq |
12,074 |
10,296 |
17% |
|
Jordan |
2,488 |
2,493 |
0% |
|
Kuwait |
1,870 |
1,838 |
2% |
|
Lebanon |
1,499 |
1,313 |
14% |
|
KSA |
8,393 |
5,232 |
60% |
|
Sudan |
10,416 |
8,493 |
23% |
|
Total |
37,239 |
30,327 |
23% |
Customer base per country as of September 30, 2010
|
Country |
Active Customers |
Growth (%) |
|
|
|
Q3 10 (000s) |
Q3 09 (000s) |
|
|
Bahrain |
564 |
693 |
(19%) |
|
Iraq |
11,775 |
10,063 |
17% |
|
Jordan |
2,575 |
2,625 |
(2%) |
|
Kuwait |
1,871 |
1,808 |
3% |
|
Lebanon |
1,476 |
1,272 |
16% |
|
KSA |
7,307 |
4,401 |
66% |
|
Sudan |
9,707 |
7,335 |
32% |
|
Total |
35,275 |
28,197 |
25% |
Customer base per country as of June 30, 2010
|
Country |
Active Customers |
Growth (%) |
|
|
|
H1 10 (000s) |
H1 09 (000s) |
|
|
Bahrain |
604 |
679 |
(11%) |
|
Iraq |
11,685 |
10,195 |
15% |
|
Jordan |
2,554 |
2,444 |
5% |
|
Kuwait |
1,887 |
1,816 |
4% |
|
Lebanon |
1,397 |
1,168 |
20% |
|
KSA |
6,906 |
3,781 |
83% |
|
Sudan |
9,198 |
6,734 |
37% |
|
Total |
34,231 |
26,817 |
28% |
Customer base per country as of March 31, 2010
|
Country |
Active Customers |
Growth (%) |
|
|
|
Q1 10 (000s) |
Q1 09 (000s) |
|
|
Bahrain |
646 |
696 |
(7%) |
|
Iraq |
10,613 |
10,111 |
5% |
|
Jordan |
2,535 |
2,332 |
9% |
|
Kuwait |
1,879 |
1,783 |
5% |
|
Lebanon |
1,323 |
991 |
34% |
|
KSA |
5,637 |
2,765 |
104% |
|
Sudan |
8,785 |
5,904 |
49% |
|
Total |
31,418 |
24,582 |
28% |
Customer base per country as of December 31, 2009
| Country | Active Customers | Growth | |
| 2009 (000s) |
2008 (000s) |
% | |
| Kuwait | 1,838 | 1,769 | 4% |
| Jordan | 2,493 | 2,345 | 6% |
| Bahrain | 662 | 686 | (3%) |
| Lebanon | 1,313 | 836 | 57% |
| Iraq | 10,296 | 9,681 | 6% |
| Sudan | 8,493 | 5,190 | 64% |
| Saudi Arabia | 5,232 | 2,010 | 160% |
| Total Middle East | 30,327 | 22,517 | 35% |
| Burkina Faso | 1,544 | 1,307 | 18% |
| Chad | 1,209 | 1,035 | 17% |
| Congo B. | 1,414 | 1,321 | 7% |
| DRC | 3,567 | 3,303 | 8% |
| Gabon | 936 | 809 | 16% |
| Ghana | 1,283 | 270 | 375% |
| Kenya | 2,092 | 3,079 | (32%) |
| Madagascar | 1,569 | 1246 | 26% |
| Malawi | 1,735 | 1,270 | 37% |
| Niger | 1,549 | 1,111 | 39% |
| Nigeria | 14,777 | 17,197 | (14%) |
| Sierra Leone | 564 | 461 | 22% |
| Tanzania | 4,910 | 3,862 | 27% |
| Uganda | 1,925 | 2,078 | (7%) |
| Zambia | 3,076 | 2,669 | 15% |
| Total Africa | 42,150 | 41,018 | 3% |
| Zain Group | 72,477 | 63,535 | 14% |
Customer base per country as of September 30, 2009
| Country | Active Customers | Growth | |
| Q3 09 (000s) |
Q3 08 (000s) |
% | |
| Kuwait | 1,808 | 1,711 | 6% |
| Jordan | 2,625 | 2,253 | 17% |
| Bahrain | 693 | 603 | 15% |
| Lebanon | 1,273 | 761 | 67% |
| Iraq | 10,063 | 8,522 | 18% |
| Sudan | 7,335 | 4,530 | 62% |
| Saudi Arabia | 4,401 | 966 | 356% |
| Palestine |
1,731 | -- | -- |
| Total Middle East | 29,929 | 19,347 | 55% |
| Burkina Faso | 1,444 | 1,236 | 17% |
| Chad | 1,194 | 880 | 36% |
| Congo B. | 1,415 | 1,246 | 14% |
| DRC | 3,569 | 3,023 | 18% |
| Gabon | 870 | 761 | 14% |
| Ghana | 1,208 | -- | -- |
| Kenya | 2,191 | 2,558 | (14%) |
| Madagascar | 1,425 | 1087 | 31% |
| Malawi | 1,711 | 1,170 | 46% |
| Niger | 1,432 | 948 | 51% |
| Nigeria | 14,936 | 15,905 | (6%) |
| Sierra Leone | 555 | 444 | 25% |
| Tanzania | 4,764 | 3,285 | 45% |
| Uganda | 2,243 | 1,865 | 20% |
| Zambia | 2,940 | 2,520 | 17% |
| Total Africa | 41,897 | 36,929 | 13% |
| Zain Group | 71,826 | 56,276 | 28% |
Customer base per country as of June 30, 2009
| Country | Active Customers | Growth | |
| H1 09 (000s) |
H1 08 (000s) |
% | |
| Kuwait | 1,816 | 1,660 | 9% |
| Jordan | 2,445 | 1,993 | 23% |
| Bahrain | 679 | 564 | 20% |
| Lebanon | 1,168 | 686 | 70% |
| Iraq | 10,195 | 7,935 | 28% |
| Sudan | 6,734 | 4,597 | 46% |
| Saudi Arabia | 3,781 | -- | -- |
| Palestine |
1,673 | -- | -- |
| Total Middle East | 28,491 | 17,435 | 63% |
| Burkina Faso | 1,433 | 1,176 | 22% |
| Chad | 1,199 | 769 | 56% |
| Congo B. | 1,391 | 1,159 | 20% |
| DRC | 3,504 | 2,711 | 29% |
| Gabon | 836 | 729 | 15% |
| Ghana | 1,072 | -- | -- |
| Kenya | 2,418 | 1,909 | 27% |
| Madagascar | 1,400 | 896 | 56% |
| Malawi | 1,600 | 964 | 66% |
| Niger | 1,341 | 850 | 58% |
| Nigeria | 14,646 | 14,804 | (1%) |
| Sierra Leone | 551 | 423 | 30% |
| Tanzania | 4,435 | 2,823 | 57% |
| Uganda | 2,377 | 1,791 | 33% |
| Zambia | 2,824 | 2,297 | 23% |
| Total Africa | 41,027 | 33,301 | 23% |
| Zain Group | 69,518 | 50,736 | 37% |
Customer base per country as of March 31, 2009
| Country | Active Customers | Growth | |
| Q1 09 (000s) |
Q1 08 (000s) |
% | |
| Kuwait | 1,783 | 1,613 | 11% |
| Jordan | 2,332 | 1,807 | 29% |
| Bahrain | 696 | 529 | 32% |
| Lebanon | 991 | 643 | 54% |
| Iraq | 10,111 | 7,766 | 30% |
| Sudan | 5,904 | 3,992 | 48% |
| Saudi Arabia | 2,765 | -- | -- |
| Total Middle East | 24,582 | 16,350 | 50% |
| Burkina Faso | 1,391 | 1,069 | 30% |
| Chad | 1,157 | 664 | 74% |
| Congo B. | 1,352 | 1,084 | 25% |
| DRC | 3,330 | 2,493 | 34% |
| Gabon | 823 | 687 | 20% |
| Ghana | 697 | -- | -- |
| Kenya | 2,678 | 1,757 | 52% |
| Madagascar | 1,257 | 755 | 66% |
| Malawi | 1,383 | 755 | 83% |
| Niger | 1,244 | 755 | 65% |
| Nigeria | 15,106 | 12,648 | 19% |
| Sierra Leone | 520 | 376 | 38% |
| Tanzania | 4,105 | 2,591 | 58% |
| Uganda | 2,312 | 1,653 | 40% |
| Zambia | 2,719 | 2,103 | 29% |
| Total Africa | 40,074 | 29,390 | 36% |
| Zain Group | 64,656 | 45,740 | 41% |
Customer base per country as of December 31, 2008
| Country | Active Customers | Growth | |
| 2008 (000s) |
2007 (000s) |
% | |
| Kuwait | 1,769 | 1,576 | 12.25% |
| Jordan | 2,345 | 1,858 | 26.21% |
| Bahrain | 686 | 448 | 53.13% |
| Lebanon | 836 | 630 | 32.70% |
| Iraq | 9,681 | 7,287 | 125% |
| Sudan | 5,190 | 3,883 | 33.66% |
| Saudi Arabia | 2,010 | -- | -- |
| Total Middle East | 22,517 | 15,682 | 43.59% |
| Burkina Faso | 1,307 | 918 | 42.37% |
| Chad | 1,035 | 595 | 73.95% |
| Congo B. | 1,321 | 1,014 | 30.28% |
| DRC | 3,303 | 2,273 | 45.31% |
| Gabon | 809 | 666 | 21.47% |
| Ghana | 270 | -- | -- |
| Kenya | 3,079 | 2,104 | 46.34% |
| Madagascar | 1,246 | 574 | 117.07% |
| Malawi | 1,270 | 654 | 94.19% |
| Niger | 1,111 | 666 | 66.82% |
| Nigeria | 17,197 | 11,098 | 54.96% |
| Sierra Leone | 461 | 348 | 32.47% |
| Tanzania | 3,862 | 2,507 | 54.05% |
| Uganda | 2,078 | 1,435 | 44.81% |
| Zambia | 2,669 | 1,966 | 35.76% |
| Total Africa | 41,018 | 26,818 | 52.95% |
| Zain Group | 63,535 | 42,500 | 49.49% |
Customer base per country as of September 30, 2008
| Country | Active Customers | Growth | |
| Q3 2008 (000s) |
Q3 2007 (000s) |
% | |
| Kuwait | 1,711 | 1,536 | 11% |
| Jordan | 2,253 | 2,032 | 11% |
| Bahrain | 603 | 319 | 89% |
| Lebanon | 761 | 614 | 24% |
| Iraq | 8,522 | 3,787 | 125% |
| Sudan | 4,530 | 3,408 | 33% |
| Saudi Arabia | 966 | -- | -- |
| Total Middle East | 19,346 | 11,696 | 65% |
| Burkina Faso | 1,236 | 801 | 54% |
| Chad | 880 | 508 | 73% |
| Congo B. | 1,246 | 922 | 35% |
| DRC | 3,023 | 2,134 | 42% |
| Gabon | 761 | 642 | 19% |
| Kenya | 2,558 | 2,740 | -7% |
| Madagascar | 1,087 | 468 | 132% |
| Malawi | 1,170 | 563 | 108% |
| Niger | 948 | 594 | 60% |
| Nigeria | 15,905 | 9,876 | 61% |
| Sierra Leone | 444 | 319 | 39% |
| Tanzania | 3,285 | 2,252 | 46% |
| Uganda | 1,865 | 1,170 | 59% |
| Zambia | 2,520 | 1,787 | 41% |
| Total Africa | 36,928 | 24,776 | 49% |
| Zain Group | 56,274 | 36,472 | 54% |
| Country | Active Customers | Growth | |
| H1 2008 (000s) |
H1 2007 (000s) |
% | |
| Kuwait | 1,660 | 1,518 | 9.35% |
| Jordan | 1,993 | 1,941 | 2.68% |
| Bahrain | 564 | 257 | 119.46% |
| Lebanon | 686 | 598 | 14.72% |
| Iraq | 7,935 | 3,601 | 120.36% |
| Sudan | 4,597 | 3,224 | 42.59% |
| Total Middle East | 17,435 | 11,139 | 56.52% |
| Burkina Faso | 1,176 | 710 | 65.63% |
| Chad | 769 | 469 | 63.97% |
| Congo B. | 1,159 | 821 | 41.17% |
| DRC | 2,711 | 1,943 | 39.53% |
| Gabon | 729 | 581 | 25.47% |
| Kenya | 1,909 | 2,392 | -20.19% |
| Madagascar | 896 | 404 | 121.78% |
| Malawi | 964 | 469 | 105.54% |
| Niger | 850 | 510 | 66.67% |
| Nigeria | 14,804 | 7,967 | 85.82% |
| Sierra Leone | 423 | 320 | 32.19% |
| Tanzania | 2,823 | 1,912 | 47.65% |
| Uganda | 1,791 | 897 | 99.67% |
| Zambia | 2,297 | 1,610 | 42.67% |
| Total Africa | 33,301 | 21,005 | 58.54% |
| Zain Group | 50,736 | 32,144 | 57.84% |
Customer base per country as of March 31, 2008
| Country | Active Customers | Growth | |
| Q1 2008 | Q1 2007 | % | |
| Kuwait | 1,612,951 | 1,487,114 | 8.5% |
| Jordan | 1,806,793 | 1,902,092 | -5.0% |
| Bahrain | 528,805 | 246,631 | 114.4% |
| Lebanon | 642,868 | 575,746 | 11.7% |
| Iraq | 7,765,825 | 3,354,297 | 131.5% |
| Sudan | 3,991,611 | 3,191,826 | 25.1% |
| Total Middle East | 16,348,853 | 10,757,706 | 52.0% |
| Burkina Faso | 1,069,366 | 613,701 | 74.2% |
| Chad | 663,678 | 412,238 | 61.0% |
| Congo B | 1,083,559 | 754,416 | 43.6% |
| DRC | 2,493,119 | 1,849,495 | 34.8% |
| Gabon | 687,307 | 542,883 | 26.6% |
| Ghana | 2,588 | ||
| Kenya | 1,757,416 | 2,284,191 | -23.1% |
| Madagascar | 754,703 | 355,869 | 112.1% |
| Malawi | 755,487 | 376,248 | 100.8% |
| Niger | 755,143 | 459,905 | 64.2% |
| Nigeria | 12,648,211 | 7,288,370 | 73.5% |
| Sierra Leone | 375,960 | 278,291 | 35.1% |
| Tanzania | 2,591,345 | 1,678,213 | 54.4% |
| Uganda | 1,652,734 | 589,650 | 180.3% |
| Zambia | 2,102,788 | 1,432,463 | 46.8% |
| Total Africa | 29,393,404 | 18,915,933 | 55.4% |
| Zain Group | 45,742,257 | 29,673,639 | 54.2% |
Customer base per country as of December 31, 2007
| Country | Active Customers | Growth | |
| 2007 (000s) |
2006 (000s) |
% | |
| Kuwait | 1,576 | 1,461 | 8% |
| Jordan | 1,858 | 1,961 | -5% |
| Bahrain | 448 | 233 | 92% |
| Lebanon | 630 | 560 | 13% |
| Iraq*** |
7,175 | 3,198 | 124% |
| Sudan | 3,833 | 2,754 | 39% |
| Total Middle East | 15,570 | 10,167 | 53.0% |
| Burkina Faso | 918 | 518 | 77% |
| Chad | 595 | 348 | 71% |
| Congo B. | 1,014 | 683 | 49% |
| DRC | 2,273 | 1,833 | 24% |
| Gabon | 666 | 514 | 30% |
| Kenya | 2,104 | 1,939 | 9% |
| Madagascar | 574 | 331 | 73% |
| Malawi | 654 | 357 | 83% |
| Niger | 666 | 397 | 68% |
| Nigeria | 11,098 | 6,396 | 74% |
| Sierra Leone | 349 | 243 | 43% |
| Tanzania | 2,507 | 1,517 | 65% |
| Uganda | 1,435 | 470 | 205% |
| Zambia | 1,966 | 1,325 | 48% |
| Total Africa | 26,818 | 16,871 | 59% |
| Zain Group | 42,388 | 27,038 | 57% |
*** Note for Iraq, this includes 3 million customers via the acquisition of Iraqna on December 31, 2007.
Zain Channel