Customer base per country as of September 30, 2009
All figures represent active customers, those who have made a chargeable event within a 90 day period
Customer base per country as of June 30, 2009
Customer base per country as of March 31, 2009
Customer base per country as of December 31, 2008
Customer base per country as of September 30, 2008
| Country | Active Customers | Growth | |
| Q3 09 (000s) |
Q3 08 (000s) |
% | |
| Kuwait | 1,808 | 1,711 | 6% |
| Jordan | 2,625 | 2,253 | 17% |
| Bahrain | 693 | 603 | 15% |
| Lebanon | 1,273 | 761 | 67% |
| Iraq | 10,063 | 8,522 | 18% |
| Sudan | 7,335 | 4,530 | 62% |
| Saudi Arabia | 4,401 | 966 | 356% |
| Palestine |
1,731 | -- | -- |
| Total Middle East | 29,929 | 19,347 | 55% |
| Burkina Faso | 1,444 | 1,236 | 17% |
| Chad | 1,194 | 880 | 36% |
| Congo B. | 1,415 | 1,246 | 14% |
| DRC | 3,569 | 3,023 | 18% |
| Gabon | 870 | 761 | 14% |
| Ghana | 1,208 | -- | -- |
| Kenya | 2,191 | 2,558 | (14%) |
| Madagascar | 1,425 | 1087 | 31% |
| Malawi | 1,711 | 1,170 | 46% |
| Niger | 1,432 | 948 | 51% |
| Nigeria | 14,936 | 15,905 | (6%) |
| Sierra Leone | 555 | 444 | 25% |
| Tanzania | 4,764 | 3,285 | 45% |
| Uganda | 2,243 | 1,865 | 20% |
| Zambia | 2,940 | 2,520 | 17% |
| Total Africa | 41,897 | 36,929 | 13% |
| Zain Group | 71,826 | 56,276 | 28% |
Customer base per country as of June 30, 2009
| Country | Active Customers | Growth | |
| H1 09 (000s) |
H1 08 (000s) |
% | |
| Kuwait | 1,816 | 1,660 | 9% |
| Jordan | 2,445 | 1,993 | 23% |
| Bahrain | 679 | 564 | 20% |
| Lebanon | 1,168 | 686 | 70% |
| Iraq | 10,195 | 7,935 | 28% |
| Sudan | 6,734 | 4,597 | 46% |
| Saudi Arabia | 3,781 | -- | -- |
| Palestine |
1,673 | -- | -- |
| Total Middle East | 28,491 | 17,435 | 63% |
| Burkina Faso | 1,433 | 1,176 | 22% |
| Chad | 1,199 | 769 | 56% |
| Congo B. | 1,391 | 1,159 | 20% |
| DRC | 3,504 | 2,711 | 29% |
| Gabon | 836 | 729 | 15% |
| Ghana | 1,072 | -- | -- |
| Kenya | 2,418 | 1,909 | 27% |
| Madagascar | 1,400 | 896 | 56% |
| Malawi | 1,600 | 964 | 66% |
| Niger | 1,341 | 850 | 58% |
| Nigeria | 14,646 | 14,804 | (1%) |
| Sierra Leone | 551 | 423 | 30% |
| Tanzania | 4,435 | 2,823 | 57% |
| Uganda | 2,377 | 1,791 | 33% |
| Zambia | 2,824 | 2,297 | 23% |
| Total Africa | 41,027 | 33,301 | 23% |
| Zain Group | 69,518 | 50,736 | 37% |
Customer base per country as of March 31, 2009
| Country | Active Customers | Growth | |
| Q1 09 (000s) |
Q1 08 (000s) |
% | |
| Kuwait | 1,783 | 1,613 | 11% |
| Jordan | 2,332 | 1,807 | 29% |
| Bahrain | 696 | 529 | 32% |
| Lebanon | 991 | 643 | 54% |
| Iraq | 10,111 | 7,766 | 30% |
| Sudan | 5,904 | 3,992 | 48% |
| Saudi Arabia | 2,765 | -- | -- |
| Total Middle East | 24,582 | 16,350 | 50% |
| Burkina Faso | 1,391 | 1,069 | 30% |
| Chad | 1,157 | 664 | 74% |
| Congo B. | 1,352 | 1,084 | 25% |
| DRC | 3,330 | 2,493 | 34% |
| Gabon | 823 | 687 | 20% |
| Ghana | 697 | -- | -- |
| Kenya | 2,678 | 1,757 | 52% |
| Madagascar | 1,257 | 755 | 66% |
| Malawi | 1,383 | 755 | 83% |
| Niger | 1,244 | 755 | 65% |
| Nigeria | 15,106 | 12,648 | 19% |
| Sierra Leone | 520 | 376 | 38% |
| Tanzania | 4,105 | 2,591 | 58% |
| Uganda | 2,312 | 1,653 | 40% |
| Zambia | 2,719 | 2,103 | 29% |
| Total Africa | 40,074 | 29,390 | 36% |
| Zain Group | 64,656 | 45,740 | 41% |
Customer base per country as of December 31, 2008
| Country | Active Customers | Growth | |
| 2008 (000s) |
2007 (000s) |
% | |
| Kuwait | 1,769 | 1,576 | 12.25% |
| Jordan | 2,345 | 1,858 | 26.21% |
| Bahrain | 686 | 448 | 53.13% |
| Lebanon | 836 | 630 | 32.70% |
| Iraq | 9,681 | 7,287 | 125% |
| Sudan | 5,190 | 3,883 | 33.66% |
| Saudi Arabia | 2,010 | -- | -- |
| Total Middle East | 22,517 | 15,682 | 43.59% |
| Burkina Faso | 1,307 | 918 | 42.37% |
| Chad | 1,035 | 595 | 73.95% |
| Congo B. | 1,321 | 1,014 | 30.28% |
| DRC | 3,303 | 2,273 | 45.31% |
| Gabon | 809 | 666 | 21.47% |
| Ghana | 270 | -- | -- |
| Kenya | 3,079 | 2,104 | 46.34% |
| Madagascar | 1,246 | 574 | 117.07% |
| Malawi | 1,270 | 654 | 94.19% |
| Niger | 1,111 | 666 | 66.82% |
| Nigeria | 17,197 | 11,098 | 54.96% |
| Sierra Leone | 461 | 348 | 32.47% |
| Tanzania | 3,862 | 2,507 | 54.05% |
| Uganda | 2,078 | 1,435 | 44.81% |
| Zambia | 2,669 | 1,966 | 35.76% |
| Total Africa | 41,018 | 26,818 | 52.95% |
| Zain Group | 63,535 | 42,500 | 49.49% |
Customer base per country as of September 30, 2008
| Country | Active Customers | Growth | |
| Q3 2008 (000s) |
Q3 2007 (000s) |
% | |
| Kuwait | 1,711 | 1,536 | 11% |
| Jordan | 2,253 | 2,032 | 11% |
| Bahrain | 603 | 319 | 89% |
| Lebanon | 761 | 614 | 24% |
| Iraq | 8,522 | 3,787 | 125% |
| Sudan | 4,530 | 3,408 | 33% |
| Saudi Arabia | 966 | -- | -- |
| Total Middle East | 19,346 | 11,696 | 65% |
| Burkina Faso | 1,236 | 801 | 54% |
| Chad | 880 | 508 | 73% |
| Congo B. | 1,246 | 922 | 35% |
| DRC | 3,023 | 2,134 | 42% |
| Gabon | 761 | 642 | 19% |
| Kenya | 2,558 | 2,740 | -7% |
| Madagascar | 1,087 | 468 | 132% |
| Malawi | 1,170 | 563 | 108% |
| Niger | 948 | 594 | 60% |
| Nigeria | 15,905 | 9,876 | 61% |
| Sierra Leone | 444 | 319 | 39% |
| Tanzania | 3,285 | 2,252 | 46% |
| Uganda | 1,865 | 1,170 | 59% |
| Zambia | 2,520 | 1,787 | 41% |
| Total Africa | 36,928 | 24,776 | 49% |
| Zain Group | 56,274 | 36,472 | 54% |
| Country | Active Customers | Growth | |
| H1 2008 (000s) |
H1 2007 (000s) |
% | |
| Kuwait | 1,660 | 1,518 | 9.35% |
| Jordan | 1,993 | 1,941 | 2.68% |
| Bahrain | 564 | 257 | 119.46% |
| Lebanon | 686 | 598 | 14.72% |
| Iraq | 7,935 | 3,601 | 120.36% |
| Sudan | 4,597 | 3,224 | 42.59% |
| Total Middle East | 17,435 | 11,139 | 56.52% |
| Burkina Faso | 1,176 | 710 | 65.63% |
| Chad | 769 | 469 | 63.97% |
| Congo B. | 1,159 | 821 | 41.17% |
| DRC | 2,711 | 1,943 | 39.53% |
| Gabon | 729 | 581 | 25.47% |
| Kenya | 1,909 | 2,392 | -20.19% |
| Madagascar | 896 | 404 | 121.78% |
| Malawi | 964 | 469 | 105.54% |
| Niger | 850 | 510 | 66.67% |
| Nigeria | 14,804 | 7,967 | 85.82% |
| Sierra Leone | 423 | 320 | 32.19% |
| Tanzania | 2,823 | 1,912 | 47.65% |
| Uganda | 1,791 | 897 | 99.67% |
| Zambia | 2,297 | 1,610 | 42.67% |
| Total Africa | 33,301 | 21,005 | 58.54% |
| Zain Group | 50,736 | 32,144 | 57.84% |
Customer base per country as of March 31, 2008
| Country | Active Customers | Growth | |
| Q1 2008 | Q1 2007 | % | |
| Kuwait | 1,612,951 | 1,487,114 | 8.5% |
| Jordan | 1,806,793 | 1,902,092 | -5.0% |
| Bahrain | 528,805 | 246,631 | 114.4% |
| Lebanon | 642,868 | 575,746 | 11.7% |
| Iraq | 7,765,825 | 3,354,297 | 131.5% |
| Sudan | 3,991,611 | 3,191,826 | 25.1% |
| Total Middle East | 16,348,853 | 10,757,706 | 52.0% |
| Burkina Faso | 1,069,366 | 613,701 | 74.2% |
| Chad | 663,678 | 412,238 | 61.0% |
| Congo B | 1,083,559 | 754,416 | 43.6% |
| DRC | 2,493,119 | 1,849,495 | 34.8% |
| Gabon | 687,307 | 542,883 | 26.6% |
| Ghana | 2,588 | ||
| Kenya | 1,757,416 | 2,284,191 | -23.1% |
| Madagascar | 754,703 | 355,869 | 112.1% |
| Malawi | 755,487 | 376,248 | 100.8% |
| Niger | 755,143 | 459,905 | 64.2% |
| Nigeria | 12,648,211 | 7,288,370 | 73.5% |
| Sierra Leone | 375,960 | 278,291 | 35.1% |
| Tanzania | 2,591,345 | 1,678,213 | 54.4% |
| Uganda | 1,652,734 | 589,650 | 180.3% |
| Zambia | 2,102,788 | 1,432,463 | 46.8% |
| Total Africa | 29,393,404 | 18,915,933 | 55.4% |
| Zain Group | 45,742,257 | 29,673,639 | 54.2% |
Customer base per country as of December 31, 2007
| Country | Active Customers | Growth | |
| 2007 (000s) |
2006 (000s) |
% | |
| Kuwait | 1,576 | 1,461 | 8% |
| Jordan | 1,858 | 1,961 | -5% |
| Bahrain | 448 | 233 | 92% |
| Lebanon | 630 | 560 | 13% |
| Iraq*** |
7,175 | 3,198 | 124% |
| Sudan | 3,833 | 2,754 | 39% |
| Total Middle East | 15,570 | 10,167 | 53.0% |
| Burkina Faso | 918 | 518 | 77% |
| Chad | 595 | 348 | 71% |
| Congo B. | 1,014 | 683 | 49% |
| DRC | 2,273 | 1,833 | 24% |
| Gabon | 666 | 514 | 30% |
| Kenya | 2,104 | 1,939 | 9% |
| Madagascar | 574 | 331 | 73% |
| Malawi | 654 | 357 | 83% |
| Niger | 666 | 397 | 68% |
| Nigeria | 11,098 | 6,396 | 74% |
| Sierra Leone | 349 | 243 | 43% |
| Tanzania | 2,507 | 1,517 | 65% |
| Uganda | 1,435 | 470 | 205% |
| Zambia | 1,966 | 1,325 | 48% |
| Total Africa | 26,818 | 16,871 | 59% |
| Zain Group | 42,388 | 27,038 | 57% |
*** Note for Iraq, this includes 3 million customers via the acquisition of Iraqna on December 31, 2007.
